Job search agencies
What does Job Services Australia do? (JSA)
Job Services Australia provides 1:1 assistance and tailored employment services for Australians. It provides the support you need to find and keep a job.
With Job Services Australia you’ll receive personalised help, and services that are tailored to your needs and access to appropriate training and work experience opportunities.
Job Service Australia providers are organisations contracted by the Australian Government to provide employment services and are available across Australia in more than 2000 locations. They can provide or connect you to a wide range of government initiatives that will give you the skills and training you need.
If you have the right to work in Australia, and are not working or studying full-time, you may be eligible to register with a Job Services Australia provider.
To find out if you are eligible, please contact Centrelink on 13 28 50, go to www.humanservices.gov.au/jobseeker or visit your local Centrelink office.
To register for assistance
Visit your local Centrelink office
Centrelink can assess your situation and work out the services for which you are eligible. They will provide you with information to enable you to choose a Job Services Australia provider and will make an appointment for you with your Job Services Australia provider.
Some eligible job seekers can register directly with a Job Services Australia provider without going through their local Centrelink office. To find out if you can do this call 13 62 68.
Providers (Job networks)
Your Job Services Australia provider will work with you every step of the way by getting to know you and your individual circumstances. A consultant will offer assistance that will help you find and keep a job. This assistance could include a range of services such as:
writing a resume
- information on local employment opportunities
- tailoring an Employment Pathway Plan to suit your circumstances
- accessing work experience opportunities
- gaining new skills or qualifications
- overcoming other barriers to employment.
Your Job Services Australia provider will work with local employers, registered training organisations, state, territory and local governments, community and health services, and other organisations. They will know where the jobs are and what to do to help you get one. You may have access to training, skills development and other flexible assistance when you require it. This includes gaining work experience and access to other initiatives.
Work experience via JSA
As part of your obligation to JSA, you will be required to undertake work experience after a certain period of time to continue to receive Centrelink payments.
- Work experience will help you to:
- develop your skills on the job
- demonstrate your abilities to potential employers
- obtain references
- meet new work contacts
- take part in training
- stay connected to the workforce.
Work experience activities can be part time, casual or full time, and either paid or unpaid. It can include:
- Work for the Dole and other voluntary work
- Green Army environmental activities
- Work in a social enterprise
- Drought Force
- Defence Force Reserves
Other initiatives-via JSA
These can also help you to overcome barriers to getting a job. You may be eligible for one of the following programs.
- New Enterprise Incentive Scheme provides the necessary training, mentoring and support to help you start a small business.
- Australian Apprenticeships Access Program is a free, nationally recognised industry training program that gives you basic skills to help you secure an Australian Apprenticeship.
- Skills for Education & Employment provides free training to improve your reading, writing or maths skills.
Job search facilities
To assist you in your search for work, your Job Services Australia provider will provide you with access to personal computers with broadband internet connectivity and printers. You can use these facilities to access the internet to undertake job seeking activities, including updating and printing your resume or searching and applying for jobs online.
You will also be able to access a range of job sites including Australian JobSearch at www.jobsearch.gov.au.
JobSearch is Australia’s largest free job website with thousands of jobs displayed daily. It provides information about jobs and working conditions, careers and training.
Your obligations to JSA
If you receive Newstart, Youth Allowance or Parenting Payment with Activity Test or participation requirements, you will need to look for work and take part in activities that will help you find a job.
Your Job Services Australia provider will consider your personal circumstances and negotiate suitable activities to include in your Employment Pathway Plan.
If you are unable to take part in activities you should discuss this with your Job Services Australia provider. If you fail to undertake your agreed activities then this may affect your income support payments.
Extra Help from JSA
Your Job Services Australia provider can offer you specialised services if you are assessed as being highly disadvantaged. Depending on the type of disadvantage you face, you can receive specific services to help you find a job. Higher levels of funding and more assistance are available to help you if you are highly disadvantaged.
If you are homeless, a person with disability, an at-risk young person, or experience mental health issues, your Job Services Australia provider will help you to get the support and assistance suited to your circumstances. This could include mental health support services, counselling, rehabilitation services, financial counselling and anger management.
All Job Services Australia providers can deliver specific services to meet your needs if you are a highly disadvantaged job seeker. You may also be given the choice of attending a specialist Job Services Australia provider, for example, a youth or disability specialist, that operate in many locations across Australia.
Information for Aboriginal and Torres Strait islander job seekers
If you are an Aboriginal and Torres Strait Islander job seeker, your Job Services Australia provider can work with local employers, Community Development Employment Projects, Indigenous Employment Program providers, community and health services, registered training organisations, state, territory and local government and other organisations.
They will know where the jobs are and what they can do to help you get one. You will have greater access to training, skills development and other flexible assistance best suited to your needs. This includes work experience and other programs. You may also be eligible for the Indigenous Wage Subsidy. For more information, speak with your Job Services Australia provider.
Job seekers with disabilities or mental health conditions
If you are a person with disability or experience mental health issues and have special workplace support needs, you may be eligible for Disability Employment Services.
Centrelink or your Job Services Australia provider can talk to you about your eligibility and refer you to have your eligibility assessed if needed.
For more information call a JobAccess Adviser on 1800 464 800 or visit www.jobaccess.gov.au.