Personal and Family Counselling

  • What is counselling

    Life has ups and downs, sometimes it flows and sometimes things get weird. In times when life gets hard people might talk to their family and friends about their problems for advice or to talk through ways to sort problems out.

    Sometimes the problems are with family or friends, or the issue is something they can’t talk about to them. Counselling provides a place where people can feel safe to talk about themselves, their feelings and situations openly. They won’t be judged and where what they say is kept private and confidential.

    Counselling can be provided by Counsellors, Psychologists or Psychiatrists and they could work in a range of different places like youth services, community health centres, hospitals, private practices, schools/universities or workplaces. To see a counsellor you will normally need to phone and make an appointment and there are organisations that make it easy.

    Try visiting or contact the support service on 1300 224 636.

    You could also visit or phone  1300 364 277.

    If it’s urgent some counselling can be done over the phone by calling lifeline 13 11 14 or kids helpline 1800 551 800

  • Counsellors

    A counsellor is a person trained in a professional way to talk people through a range of problems. Some of these problems could include school/work problems, bullying, family or relationship issues, troubles with alcohol or drugs or building up your confidence.

    A referral is not needed to see a counsellor and they are not usually covered under Medicare. Counsellors working in private practice will charge a fee while some may be free if they’re working at a youth service, community health centre, hospital or school.

  • Psychologists

    Psychologists are health professionals who use talking therapies – psychotherapy – to help people with mental health problems.

    The therapy used may include changing some of the things people do or the negative ways people think, so that they can feel better, tthis can help with communication skills and ways to get on with other people.

    Psychologists can help people with a variety of issues like eating disorders, family and relationship problems, upsetting events, trauma or extreme fears, anxiety/panic attacks, depression, stress and sleeping difficulties.

    Psychologists can be based at a school/university, workplace or at a local community health centre. A referral is not needed to see a psychologist although doctors sometimes do refer their patients. Psychologists can’t prescribe medication.

  • Psychiatrists

    A Psychiatrist is a medical doctor who specialises in mental health problems. Some of the problems they can treat are depression, severe anxiety, schizophrenia and bipolar disorder.

    A Psychiatrist helps their patients with talking therapy – psychotherapy – and is able to prescribe medication for different conditions.

    A referral from a GP is needed to see a psychiatrist and they work in hospitals, community mental health services or in private practice.

  • For extensive information on this topic see