Tenants rights & responsibilities

  • Tenants rights

    The Residential Tenancies Act 2010 sets out a tenant’s rights when renting

    in NSW. These include:

    • to be given a copy of residential tenancy agreement and condition report completed by the landlord
    • to be informed at the start of the tenancy if the landlord intends to sell the premises
    • to not be charged more than 4 weeks rent for a rental bond or more than 2 weeks rent in advance
    • to be given the premises in a reasonable state of cleanliness and fit for habitation
    • to have quiet enjoyment of the premises without interruption by the landlord
    • to have proper notice of entry by the landlord
    • to have reasonable security
    • to have repairs done and to be paid back for urgent repairs up to $1,000
    • to be able to break your agreement early without penalties if you are offered social housing or have an apprehended violence order against someone who lives with you
    • to be given correct written notice of termination by the landlord
    • to apply to the Tenancy Tribunal if landlord has breached the agreement
    • to be given 60 days written notice of a rent increase
    • to be given rent receipts
    • to be notified of any change of address of your landlord
    • At the start of every tenancy, you should be given a copy of the New tenant checklist by your landlord or agent. In this section, you will find information to help you understand what the tenancy laws in NSW mean for you, at the beginning, middle or end of a tenancy.

  • Tenants responsibilities

    The Residential Tenancies Act 2010 sets out tenants obligations to their landlord which include:

    • to give the landlord a condition report with your comments
    • to pay rent on time
    • to not use the premises for illegal purposes
    • to not cause or allow a nuisance or interfere with the peace, comfort or privacy of neighbour’s
    • to care for the premises
    • to report any repairs or maintenance required
    • to report and pay for any damage caused by you or your guests
    • to leave the premises in the same condition as when you rented, except for fair wear and tear
    • to not alter or make any additions without the landlord’s permission
    • to not alter, remove or add a lock or security device without the landlord’s permission
    • to ask the landlord’s permission before you sub-let or assign the premises
    • to give correct notice to end the tenancy.

  • Tenants Advice and Advocacy Services Tenants Union Hotline Tel: 1800 251 101 http://www.tenants.org.au/

    Tenancy Information Tel: 13 32 20 TTY 1300 723 404

    Aboriginal Tenancy Information Tel: 13 32 20 Toll free 1800 500 330 TTY 1300 723 404

    Rental Bond Information Tel: 13 32 20 TTY 1300 723 404

    NSW Civil and administrative tribunal Tel: 1300 135 399

    Property management agreements and problems with real estate agents Tel: 9895 0297 Toll free 1800 625 963